PO Box 5677, Victoria St West Auckland 1142, New Zealand. Cayan's Genius technology independently processes multiple card types and payment methods then passes encrypted information to Inform ERP to accept payment while delivering a seamless customer experience. Today, with the reputation as the best “one-stop shop” for affordable payment processing solutions, Cayan is a true industry leader, setting the standard for price, service, ethics, and integrity. Please contact Cayan Support by calling 888.249.3220; we are available 24/7/365. For Genius related technical support +1.888.249.3220 tel. Global Headquarters Biomatters, Ltd. L2, 18 Shortland Street Auckland, 1010, New Zealand Ph: +64 9 379 5064 Fax: +64 9 379 5063. Contact Cayan: 800-941-6557 or. Download this game from Microsoft Store for Windows 10, Windows 8.1, Windows 10 Mobile, Windows 10 Team (Surface Hub), HoloLens. Developers also appreciate the strides Cayan has made to create a product that seamlessly integrates and processes transactions. Additionally, developers can take advantage of intense security and support. Click Edit. You have Cayan account credentials at hand. OnSite Help Center. Guaranteed lowest overall processing cost. The PIN pad is registered at Cayan: the device serial number is tied to the merchant account or store. Who do I call for support on the Genius device, and what are the support hours? Email: csprocessing@cayan.com. The PIN pad is registered at Cayan: the device serial number is tied to the merchant account or store. Enable Cayan and tap its Setup option. The Genius platform offered by Cayan is not just built for business owners. Cayan’s flagship product is its cloud-based customer service platform called “Cayan Genius.” The company can provide payment processing for most business types and sizes. Click Add Cayan Account. Genius 5.0 and later versions supports a HTTPS interface in addition to its traditional HTTP interface. The Help Desk will be available during these times and you are welcome to submit a help request. If you're using MerchantWare Web services … 5. Read our knowledge base or contact our application scientists. If you need Cayan Genius Line Item Display API support, you can contact support directly at [email protected], or reach out to their Twitter account at @cayan. +1.888.249.3220 tel. Once your terminal is successfully connected to your local network, make sure it's also communicating with Cayan's servers. Cayan ranks among the largest merchant acquirers in the United States. The Genius Handheld device can support multiple iPads. Stay connected and up-to-date with Cayan World through our ever expanding network of social media and other interactive sites below. For information on processing credit card transactions using your POS system, please contact your POS vendor. The Genius platform is a cloud-based payment processing platform that works on Internet connected mobile devices. Opening hours: 24 hours a day, seven days a week In addition, you can send a request by email to your clients for an ePayment. 5. Have the serial number of at least one of your terminals on hand for … Call (800) 941-6557 to set up both your Authorize.Net and merchant accounts. Cons "Overall, Cayan's support team has blown me away and not only do they fix the (my) problem, they teach me how to avoid it in the future." For account numbers starting with: 9305, 4765, 5185, 5353. (Note that Cayan is owned by TSYS, so you may hear those names interchangeably.) Cayan Genius is deployed as an intelligent terminal. Cayan was the first company to offer credit card processing equipment and merchant account services on the Internet. It also has live chat and email support and an array of support content including FAQs. 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