they blame their representative who trained the staff of not explaining the right procedure .will diffinetly leave,them and start legal actions . I have been with them for 4 years, and while you really don’t need much from them, whenever I did it was horrible. You should double-check with the service provider/financial institution directly as well as obtain independent financial advice prior to making any financial commitments or business decisions. Payroll software can automate the most time-consuming aspects of payroll while costing substantially less than... Don’t waste time agonizing over your books—choose outsourced or virtual accounting services and get back... Best Billing Software and Invoicing Software of 2021, The Best Payroll Software for Small Businesses 2021, 5 Best Virtual and Outsourced Accounting Services for Small Businesses in 2021, With a wireless terminal or mobile card reader, Over a dedicated phone line that doesn’t require you to have any hardware or software. Responses are not provided or commissioned by the vendor or bank advertiser. Easily find SBA 7(a)loans alongside other financing options. Knowledgeable people, dedicated staff (think people spending 20+ years w/ the company). WORST customer service ever! TSYS is one of the largest credit card processors in the United States. Two weeks later, they finally got around to it. When i signed up i was told it would be month to month and the fees where the lowest of all companies. These fees have always been unpopular with merchants, and they’re gradually being phased out throughout the processing industry. I’ve been hung up on completely, transferred to their employee health insurance department, and generally met mostly with incompetence – though on occasion I actually do get someone who knows what’s going on and is helpful. TSYS no longer discloses any information about account fees on its website, and Global Payments has never disclosed any of this information, either. For instance, first their fax machine didn’t work and then they couldn’t find my email and then they said my cancellation letter wasn’t done correctly. So they claimed we owed them $399 for cancelling (the fact there’s a cancellation fee is never disclosed) and made an unauthorized charge against our account. Never have I had a problem with them just TSYS. We've done in-depth research on each and confidently recommend them. Run as far as possible from this company. My one real warning is this: If you only process a low volume (say, under $5,000 per month), TSYS may not be able to get you the best deal possible. My recommendation is stay far away, these are bad people. Do You Really Need An EMV Chip Card Terminal? My rep knew i was expecting a payment from my customer over 10k. Where is my information going with all of my checking account information? This was a decent company (As merchant warehouse) when I first joined, but I noticed the fees kept changing when I finally cancelled. View All num of num Close (Esc) TSYS Merchant Solutions. Those plans actually work out nicely for smaller merchant with less volume because the terminal is free. just stay away from this company also read the added and continuos clause of terminal use which will they charge ton of money in case of any cancellation. there are many other services like paytech chase and wells fargo . We recommend using certified mail to ship your terminals back, so you can get a receipt confirming that the equipment was received. would also be helpful. Our affiliate compensation allows us to maintain an ad-free website and provide a free service to our readers. Featured Offer: We Recommend QuickBooks . This comment refers to an earlier version of this review and may be outdated. Overall, TSYS rates as a viable payment processor for a large, high-volume business. I gave them 2 stars because of their decent rates, but as for customer service…. Really unprofessional and crooked. Verisave Merchant Services Review TSYS (Total System Services, Inc.) for Credit Card Payment Processing. Of course now I have this reputation as a “bitch” because I’m driven to this degree. Term net and First National Merchant solutions are NOT subsidiaries of Tsys. donot sign any dacument with them. ShippingEasy got a 5-star review from our team. PLEASE DO NOT DO BUSINESS WITH THEM, YOU WILL REGRET IT. TSYS has its own in-house sales team, and they can sign you up directly. Ive worked with a number of payment processors and take a very neutral approach when judging them. It is not the vendor or bank advertiser's responsibility to ensure all posts and/or questions are answered. Organization Name: The Fabulous Flower Market. Must have a 600+ credit score, $100K+ annual revenue, and 1+ year in business. When I called I was told that since I did not have a confirmation email concerning the cancellation(in 2015), I couldn’t prove that I had cancelled the account, despite the fact that there has not been a charge on this account for over 5 years, and I haven’t received a statement in at least that long. Save your self tens of hours and thousands of dollars and choose another company… literally any other processor will be a better choice than this one. When I switched to them from another processor, they said my machine would work, but when it didn’t, they gave me one rent free. This is very different than most vendors offering leases. Terrible customer service. Smaller businesses with sporadic processing needs should avoid TSYS, however, as the chance you’ll need to cancel is substantially higher and there are better-priced offerings out there for you. While these comments are over a year old and things might have changed, I don’t understand all the negativity. Now i am still trying to get my money since June 2020. View Jobs . For the last 10 days TSYS has not deposited any of my credit card sales into my bank account. To cancel the service will also mean i would have to pay a crazy large fee!!!!! STAY AWAY FROM TSYS. They tacked on several other service fees without our consent or knowledge. What ever happened to “doing the right thing”? Total System Services, Inc. (TSYS) is a merchant services provider and credit/debit card transaction processor headquartered in Columbus, Georgia. They are getting ONE star only because I can’t chose a negative star rating!More than 2 years ago, I cancelled our account by speaking with Luther Starks at TSYS, who represented himself as a Manager. There Reps seem unable to help in any fashion. TSYS could also improve the overall value of its service by following the growing trend within the industry and eliminating both the early termination fee and the three-year contract term. If i could rate this company a -10 i would. View All num of num Close (Esc) TSYS Merchant Solutions. The only good news here is that TSYS, like many traditional providers, will sometimes waive the early termination clause of your contract — if you negotiate for it before signing up. Reviewed by Merchant on Mar 14, 2013 Author. This company deserves a 0 rating. They do not tell you up front that you are signing a three year committment and that they will charge you $399 to close the account if you stop using their service before the three years is up. Organization Name: Premier Health of South Minneapolis. I can make a note for machine, I cannot make an imprint plate!!! I realized they have been charging my account for years after I cancelled, and the fees went up in February of this year. 111 Reviews--Jobs. TSYS earns a “fair” rating in this category because it no longer discloses any information regarding processing rates or account fees. So you’re looking at having to pay up to $500 just for the privilege of walking away from TSYS and having to find another payment processor. San Diego, CA. Loading... * Requestor * *Your Phone Number *Your Email * Your Supervisor * *Your Supervisor's Email * Subject * * Rush Request - Requires supervisor approval and is subject to current workload. This is the ripoff company . TSYS used to offer several Simplified Pricing plans for small businesses, in addition to a customized pricing option. Unfortunately, almost every single user review we found complains about hidden fees. This indicates that the company does a good job of disclosing fees during the sales process and that the fees it charges are reasonable and in line with industry averages. With merchants, and the honest reviews staff of not explaining the right procedure.will diffinetly,! Look at company reviews and salaries posted anonymously by employees said, it offers interchange-plus pricing, you! 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